1. Introduction
Savorydishstories ("we", "us", or "our") is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains how we collect, use, store, and share your data when you use our services or visit our website.
2. Information We Collect
We may collect personal information in the following ways:
- Through enquiry forms, telephone calls, and email correspondence
- When you book or purchase a service
- During payment processing
- Automatically via server logs (IP address, browser type, pages visited)
- Through cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect for the following purposes:
- Delivering and managing our services
- Responding to your enquiries
- Sending marketing communications (only with your consent)
- Processing invoices and payments
- Improving our services through statistical analysis
- Meeting legal obligations and preventing fraud
- Maintaining website security
4. Sharing Your Information
We do not share your personal data with third parties without your consent, except in the following circumstances:
- When required by law or court order
- To protect our legal rights and property
- With trusted partners who assist in service delivery (subject to confidentiality agreements)
5. How We Protect Your Data
We implement appropriate technical and organisational measures — including encryption, firewalls, and access controls — to safeguard your personal information against unauthorised access, alteration, or loss.
6. Retention Period
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Unless a longer period is required by law, we delete personal data within five years of the end of a service relationship.
7. Cookies & Tracking
Our website uses cookies and similar technologies to improve user experience and analyse site traffic. For full details, please see our Cookie Policy.
8. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal limitations)
- Object to or restrict processing of your data
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us.
9. Children's Privacy
Our services are intended for adults aged 18 and over. If we inadvertently collect information from a child under 18, we will delete it promptly. Please contact us if you believe we have done so.
10. International Transfers
Your data is primarily processed and stored in Japan. Where partner services are based overseas, appropriate safeguards are applied in accordance with applicable data protection law.
11. Third-Party Services
Our website may use third-party analytics tools such as Google Analytics. These services operate under their own privacy policies and may independently collect data about your visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted on this page with a revised "Last updated" date.
13. Contact
For any questions or requests regarding this policy, please reach out to:
Savorydishstories Data Protection Team
Email: privacy@savorydishstories.com
Phone: +81 44-533-9033
Address: 〒212-0024 Kanagawa, Kawasaki, Saiwai Ward, Tsukagoshi, 3-395-13
Last updated: January 2026